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Supporting those who support the world: How we can strengthen the humanitarian workforce

By Dr. Diane Flannery, CEO of Headington Institute

Humanitarian work has always been challenging, but today, it’s more unpredictable than ever. Aid workers face not only global crises but also instability within their own profession – funding cuts, geopolitical shifts, and prolonged uncertainty that takes a real toll on their well-being.

At Headington Institute, we see this firsthand. Aid workers tell us about their exhaustion, stress, and the heavy weight of uncertainty. What was once an occasional challenge has become an ongoing strain, making burnout a real and pressing risk.

The toll of uncertainty

Our brains are wired to seek stability and predictability. When uncertainty becomes a constant, it triggers a prolonged stress response, keeping the brain’s threat-detection system – primarily the amygdala – on high alert. Over time, this state of hyper-vigilance can lead to cognitive fatigue, emotional exhaustion, and difficulty concentrating.

For humanitarian workers, whose jobs require rapid decision-making, adaptability, and emotional resilience in crisis situations, this heightened stress state is more than just an inconvenience – it’s a major risk factor. When their own sense of security is compromised, their ability to assess risks, support communities, and maintain their own well-being is significantly impacted.

Chronic uncertainty doesn’t just create momentary stress; it changes the way the brain functions, making it harder to manage emotions, process information efficiently, and maintain mental clarity. Without the right support systems in place, the cumulative weight of this uncertainty can lead to burnout, compassion fatigue, and even long-term psychological distress.

By understanding the impact of uncertainty on the mind and body, we can take meaningful steps to protect those who dedicate their lives to helping others. Addressing this challenge isn’t just about individual resilience – it’s about sustaining the humanitarian workforce as a whole.

Resilience is possible

The good news? Burnout is not inevitable. While the challenges of humanitarian work are immense, the right support can make all the difference. Psychological resilience isn’t just about endurance – it’s about having the tools and resources to recover, adapt, sustain, and grow well-being over time.

At Headington Institute, we provide aid workers with counseling, crisis intervention, and specialized mental health programs designed to address the unique pressures they face. These interventions are not just about temporary relief; they equip workers with long-term strategies to manage stress, process trauma, and maintain emotional strength in the field.

And we know these efforts work. When humanitarian workers have access to care, they don’t just push through hardship – they rediscover their sense of purpose, regain their mental clarity, and continue serving communities in crisis with renewed energy. Investing in their well-being isn’t just an act of compassion; it’s essential for sustaining effective humanitarian response worldwide.

How you can help

When we think of humanitarian aid, we picture food deliveries, medical supplies, and shelter. But behind every mission is a person. Their well-being isn’t a luxury – it’s the foundation of effective aid.

Your support ensures that when an aid worker reaches out for help, someone is there to listen. It means that those who dedicate their lives to others don’t have to sacrifice their own well-being in the process.

Investing in the resilience of frontline workers is one of the most impactful things we can do. Join us in making a difference.

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